As part of our "IT Leader. Future Thinking." roundtable series, this event focuses on meeting customers’ ever-changing expectations. What do today’s customers demand, how well equipped are we to deliver, and what does the future hold?
Share your thoughts and get expert advice from those in the know. This is your opportunity to join a select group of senior IT decision makers for an evening of fascinating conversation followed by a fine dining experience.
Informative peer-to-peer learning and debate with IT leaders from diverse industries
Real-life stories of success and failure – and the lessons that have been learned
A look into the customer experience trends that attendees expect to see in the near future
Thursday 31 January, 2019
6:30pm for a 7pm start
Taxis at 10pm
World Service Restaurant, Newdigate House, Castle Gate, Nottingham, NG1 6AF
World Service is a breathtaking and elegant fine dining restaurant uniquely housed in the elegant surroundings of 17th Century Newdigate House. Enjoy delicious modern British cuisine served in The Tallard room, a private room which overlooks the garden.Map it
Paul Braham | Director of ICT & Enterprise Solutions Group at Ricoh UK
Lynda Howard | Head of Service Delivery at Together Financial ServicesLtd
Tim Hodge | Chief Information Officer at PDSA
Gary Gamp | Partner at Positive Momentum
Meet your peers and get the conversation started with welcome drinks and delicious amuse-bouches.
As you take your seats your host for the evening will ensure everyone has been introduced and facilitate the roundtable conversation.
What are leading companies doing to meet customers’ ever-changing demands?
Not just in raising customer expectations, but in helping IT to deliver against them.
In an on-demand society, what options do businesses have to be constantly on hand?
Just as external customers demand different experiences, so the different teams within an organisation have varying needs.
With multiple generations sharing the same workspace, how can IT deliver services that are convenient and accessible for all?
What are the secrets to ensuring that all clients get the same high quality, around the clock service?
Join the debate and learn how your peers are tackling the challenge of rising customer expectations.