World Class, Managed IT Services

And not just because of our name (although we do like it!).

We became an established and credible alternative to the ‘usual suspect’ large Multi £Billion Managed Service Providers and IT Outsourcers in the mid-market and enterprise by ensuring that our customers consistently receive a market-leading service.

Here for you 24/7

Allowing you to focus on your business and your customers. 

Our UK-based 24/7/365 ‘lights-on’ multilingual IT Service Desk is the beating heart of our Managed IT Service Provision – delivering industry-leading service levels and continual improvement from our Nottingham and Sheffield support centres.

 

How are we doing?

We place great emphasis on First Contact Resolution and world-class customer service.

We will ensure that our performance is specified in a Service Level Agreement that is tailored to your organisation.

 

  • We achieve more than 70% First Contact Resolution

  • We achieve 6 sec Average Response Time

  • Our customer satisfaction is rated at over 95%

But we don’t like to brag

We just like to provide a reliable, agile and innovative service tailored for you every time you contact us.

Fill the form and see what our clients say about us

Get a sneak preview!

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